Privacy Policy

At Poutcraft, we value your trust and are committed to protecting your privacy. This Privacy

Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

a. Personal Information

When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as:

• Your name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party payment gateways)

b. Non-personal Information

We also collect non-identifiable information automatically when you use our website, such as:

• IP address
• Browser type
• Device information
• Pages visited and time spent on the site

2. How we use your information

We use your information to provide and improve our services, including:

• Processing and fulfilling your orders
• Communicating with you about your purchases, updates, and promotions 
• Personalising your shopping experience
• Analysing website performance and user behavior to enhance functionality
• Complying with legal requirements

3. Sharing your information

We value your privacy and do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Trusted third parties who assist us with payment processing, shipping, and website analytics.
• Legal Autorities: If required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and improve your shopping experience
• Track website usage and understand user behavior
• Deliver targeted ads and promotions

You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your information.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

6. Your rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Restrict or object to certain data processing activities

To exercise these rights, contact us at connect@poutcraft.store

7. Third Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing your information.

8. Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website after changes signifies your acceptance of the updated policy.

9. Contact us

If you have questions or concerns about this Privacy Policy or how your information is handled, please reach out to us at:

• Email: connect@poutcraft.store

Thank you for trusting Poutcraft-because your lips deserve the best, and so does your privacy!